Insurance IT Product Manager

We need YOU to achieve our vision: We want you to revolutionize the Property and Casualty Insurance Industry, enabling step-function value-advances in insurance decision science and operations. We are accomplishing this through the smart and expert integration of advanced predictive modeling and analytics into the insurance policy booking, underwriting, pricing, and claims operations processes.  We are a venture capital backed, growth-stage company with a growing client base, including two of the top ten insurance carriers in the United States.  

As our Product Manager , you will:

• Drive product strategy:
  • Team with Sales, Partnership Marketing and Business Development to assess the market for high-potential products and market positioning
  • Facilitate and support the strategic product direction of  predictive analytic solutions for P&C insurance, and develop and maintain the product roadmap; shape new product development, next generations of existing products, and partner with marketing and delivery to drive product launch strategy
  • Interact closely with clients to identify true needs and points of value, synthesizing cross-client themes to shape highly scalable, configurable products avoiding undue customization
• Design products:
  • Craft Marketing Requirements Documents (MRDs)
  • Generate product and functional requirement documents, as well as process flow and technical system integration requirements documents for engineering, data, and modeling teams to accomplish product design, build, testing, and deployment
  • Create Use Cases, information flow and process diagrams, user interface mock-ups, and other tools to effectively communicate requirements for development, testing, and implementation teams.
• Manage product development:
  • Shape scope, priority, and sequence of product development activities among cross-functional teams, and manage requirement and scope conflicts among stakeholders, making trade-offs to deliver value while pacing work-efforts and enhancements over time
• Support customers:
  • Oversee user acceptance testing, and train customers on product usage
  • Upon product deployment, field product usage questions and requests and solicit customer feedback; identify and log defects, and partner with engineering to plan and sequence fixes for subsequent build / release cycles, to drive high product quality, stability, and maturity over time.
  • Develop and maintain effective communication with clients, including release planning and coordination, dissemination of notes and other pertinent information
• Propel innovation:
  • Continually assess product value and performance relative to competitive offerings, and solicit improvement features and benefits from product users and users of competitive products to ensure product pertinence in the marketplace and to continually drive marketplace differentiators.
• Promote new business:
  • Partner with Marketing Communication to develop effective product demonstrations to potential customers, and provide content for marketing materials; participate in trade shows

Your Ideal Qualifications include:

• Education: BA/BS in Business, Finance, Risk Mgmt; MBA a plus
• Software product management experience: 5+ years career experience in the activities listed above
• P&C Insurance underwriting and claims domain expertise
• Major pluses:
  • Experience developing and deploying predict analytic and information solutions for P&C insurance clients
  • Formal project management and training career experience
  • Formal P&C experience with underwriting policies, work-flow and process, management, and underwriting systems
  • Creativity, developing practical, implementable solutions for challenging business problems
  • Capable listener, identifying client business problems and synthesizing into a delivery solution
  • Outstanding written and verbal communication skills, demonstrating the ability to present predictive analytic concepts to Executive Management to our clients
  • Contract development
  • Data, Reporting, SQL and programming skills